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Todos os pedidos estão processados em USD. Enquanto o conteúdo do seu carrinho está exibido em CYN, Você usará na liquidação USD a taxa de câmbio mais recente

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SHIPPING POLICY

Our shipping policy is designed to ensure that your orders are delivered promptly and safely. We use a variety of shipping methods to accommodate different needs and preferences.

 

SHIPPING TIME

Please allow up to 1-3 business days for order processing. Shipping time usually takes 15-25 business days.It takes about 15-25 days from ordering to receiving the goods. Please ensure you ship your package to a safe place. We are not responsible for stolen packages. It is your responsibility to enter the correct shipping address for your package.

 

SHIPPING FEE

Shipping fee are calculated based on the weight of your order and your shipping destination. The exact cost will be displayed at checkout before you complete your purchase.

Any returned packages will be charged return shipping fees.

Import duties, taxes, and other charges are not included in the shipping cost and are the responsibility of the recipient.

 

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the shipping carrier's website.

 

SHIPPING DELAYS

While we strive to get your orders out as quickly as possible,  Please note that delivery times may vary based on your location.Delivery times do not include additional delays due to weather, weekend deliveries, or major holidays. Holidays may cause slight delays in package delivery.

We appreciate your patience and understanding in such cases.

 

RETURNS AND EXCHANGES

If you need to return or exchange an item, please contact our customer service team within 30 days of receiving your order. We will provide you with a prepaid shipping label and instructions on how to proceed.

We are committed to providing a smooth and satisfying shipping experience. If you have any questions about our shipping policy, please don't hesitate to contact us at email:[email protected].

 

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